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Privacy Policy

Last updated: October 2025

This Privacy Policy explains how I collect, use, and protect your personal data when you visit my website or interact with my services. I take your privacy seriously and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who I Am

Craig Avery, trading as Scottish Dog Behaviourist, based in Scotland.
You can contact me at [email protected] for any privacy-related enquiries.

2. Data I Collect

I may collect:

  • Your name, email address, phone number, and dog details when you enquire or book.

  • Payment information (processed securely by third parties).

  • Behavioural details about your dog relevant to our work together.

  • Data collected through Kajabi, Calendly, Google Analytics, and Meta Pixel such as IP address, device type, and browsing behaviour.

3. How Your Data Is Used

Your data is used to:

  • Manage bookings, payments, and consultations.

  • Send updates, receipts, and session follow-ups.

  • Deliver online courses or downloads.

  • Improve my website and services through analytics.

  • Comply with any legal obligations.

4. Lawful Basis for Processing

Data is processed on the basis of contract, legitimate interest, or consent, depending on how it is collected.

5. Sharing Your Data

Your information may be shared with trusted third-party providers that help operate the business, such as:

  • Kajabi – for website hosting, email automation, and course delivery.

  • Calendly – for scheduling calls and appointments.

  • Google and Meta (Facebook/Instagram) – for analytics and marketing.

  • Payment processors – to securely handle transactions.

These providers only use your data as necessary to perform their services and are bound by strict data protection obligations.

6. Cookies and Tracking

This website and Kajabi platform use cookies and similar technologies to analyse performance and personalise content.
Essential cookies are required for the site to function.
Analytics and marketing cookies may track visitor behaviour for insight and advertising.
You can adjust your browser settings to manage or disable cookies at any time.

7. Data Storage and Security

Your personal data is stored securely through Kajabi and other GDPR-compliant systems. I take appropriate technical and organisational measures to protect against unauthorised access, loss, or misuse.

8. Retention

Data is retained only as long as necessary to fulfil the purpose it was collected for or to comply with legal requirements.

9. Your Rights

You have the right to:

  • Access, correct, or delete your data.

  • Withdraw consent at any time.

  • Object to processing or request restriction.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you’re unhappy with how your data is handled.

10. Updates

This policy may be updated occasionally. The latest version will always be available on my website.

If you have any questions or requests about your data, please email:

[email protected]